Everything you need to know about shopping with The Food Farm in one place. If you can’t find an answer to your question below, please feel free to contact us.

WHERE DO YOU DELIVER?​
Central Coast, Lake Macquarie and Newcastle Deliveries - Thursdays 
Sydney & Wollongong Area Deliveries - Fridays 

Blue Mountains, South Coast & Canberra - Saturdays
Coffs Harbour & Grafton - Wednesdays & Thursdays
Mid North Coast - Wednesdays & Thursdays
New England & North West - Wednesdays & Thursdays
Richmond & Tweed -Wednesdays & Thursdays

If you live out of those areas or aren’t sure if we deliver to you, get in contact before placing an order so that we can figure out how to get our meat box to you.

When can I expect my box to arrive?

We are presently butchering our meat on farm each week. If you have ordered by 10am on Monday, your order will be delivered the same week. 
Central Coast and Newcastle are delivered on Thursdays, Sydney and surrounds on Fridays. All other areas are Wednesday/Thursday.

What if I'm not home for delivery?

If you aren’t home for delivery, that’s fine! Our meat is packed in insulated chilltainers and will be fine to hang out on your doorstep for a few hours. You'll receive a text from our courier, DK distributions to track your delivery right to your door.

DO YOU DELIVER TO APARTMENT BUILDINGS?​

We can certainly deliver to apartment buildings, but please make sure you leave clear instructions for delivery, such as the front entry code into the foyer, in case you aren’t home.

IS THE MEAT FRESH OR FROZEN?​

Our meat is delivered absolutely fresh.

IS THE MEAT ORGANIC?​

Yep, it sure is! We actually go further than just organic too, by actively regenerating the soil. We are just going through our organic certification process at the moment.

Is the beef grain free?

The Food Farm beef is certified 100% grass-fed and finished, no matter what. We will never, ever feed any of our cattle grain.

WHAT DOES GRASS-FINISHED MEAN?​

Great question! When beef is just labelled ‘grass fed’, it usually means that the cow has been fed both grass and grain. Sneaky hey! Especially when studies show that the cow’s muscle and fat composition begins to change after just 3 days on grain. The cows here at The Food Farm are 100% grass-fed and grass-finished, meaning that they will never, ever be given a single grain in their life. You can learn more about the health benefits of grass-fed and finished beef here.

ARE THERE ANY HORMONES, PRESERVATIVES, FILLERS, ANTIBIOTICS OR CHEMICALS USED ON THE FARM OR IN THE MEAT?​

No way!

CAN I CUSTOMISE WHAT'S IN MY BOX?​

Yes, you can certainly customise your meat box. Simply select a box, and then choose which add ons you would like to include. 

Can I come and see the farm?

Absolutely! We believe in 100% transparency when it comes to what we do on the farm, and love it when people come and experience exactly where their food comes from. Check out the ‘news and events’ page for our upcoming farm tours and experiences. Or you can get in touch to arrange a visit next time you're in the neighbourhood.