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FAQ

Everything you need to know about shopping with The Food Farm in one place. If you can’t find an answer to your question below, please feel free to contact us.

We deliver Australia wide! Get your order in by Tuesday 4:00pm for delivery the same week to most areas.

We are butcher our meat on farm each week. If you have ordered by 5:00pm on Tuesday, your order will be usually be delivered the same week. Orders occur on Thursdays, Fridays and Saturdays between 8:00am and 6:00pm to most areas.

If you aren’t home for delivery, that’s fine! Our meat is packed in insulated chilltainers and will be fine to hang out on your doorstep for a few hours. You'll receive a text from our courier, DK distributions to track your delivery right to your door.

We can certainly deliver to apartment buildings, but please make sure you leave clear instructions for delivery, such as the front entry code into the foyer, in case you aren’t home.

Our meat is delivered absolutely fresh.

Yep, it sure is! We actually go further than just organic too, by actively regenerating the soil. We are just going through our organic certification process at the moment.

The Food Farm beef is certified 100% grass-fed and finished, no matter what. We will never, ever feed any of our cattle grain.

Great question! When beef is just labelled ‘grass fed’, it usually means that the cow has been fed both grass and grain. Sneaky hey! Especially when studies show that the cow’s muscle and fat composition begins to change after just 3 days on grain. The cows here at The Food Farm are 100% grass-fed and grass-finished, meaning that they will never, ever be given a single grain in their life. You can learn more about the health benefits of grass-fed and finished beef here.

No way!

Yes, you can certainly customise your meat box. Simply select a box, and then choose which add ons you would like to include. 

Absolutely! We believe in 100% transparency when it comes to what we do on the farm, and love it when people come and experience exactly where their food comes from. Check out the ‘news and events’ page for our upcoming farm tours and experiences. Or you can get in touch to arrange a visit next time you're in the neighbourhood.

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